Welcome to Muscular Fitness! We extend a warm invitation to explore our e-commerce WooCommerce emporium, nestled within the heart of the United Kingdom, where an eclectic assortment of Fitness Products awaits your perusal. This Return Policy stands as a testament to our unwavering commitment to your utmost satisfaction. As you embark on this digital journey, engaging in transactions that seamlessly blend convenience and quality, we kindly request your adherence to the stipulated guidelines. If these terms do not align with your preferences, we respectfully advise refraining from utilizing our online platform for purchases.
Returns Eligibility
We Accept Returns
1.1 30-Day Return Period: You may return eligible products within 30 days from the date of delivery.
1.2 Eligibility Criteria: To be eligible for a return, the product must meet the following criteria: a) The product must be unused, undamaged, and in its original condition, including all packaging materials, manuals, accessories, and any other items that were included in the original package. b) The product must be accompanied by the original proof of purchase, such as an order confirmation or receipt.
1.3 Non-Returnable Items: The following items are not eligible for return: a) Products that have been used, damaged, or altered after delivery. b) Products without the original packaging, accessories, or proof of purchase. c) Products sold as “Final Sale” or “Non-Returnable.”
1.4 Damage & Issue: We cannot accept damaged products; the item must be unused and in its original condition.
Return Process
2.1 Initiating a Return: To initiate a return, please contact our customer support team within the 30-day return period. You can reach us through the following contact details:
Email: Info@muscularfitness.co.uk
Phone: +44 730 7353 506
2.2 Return Authorization: Our customer support team will guide you through the return process and provide you with a return authorization number (RMA). This RMA number must be clearly marked on the return package.
2.3 Return Shipping: Return Cost is Free. We recommend using a reputable shipping service with tracking and insurance to ensure the safe return of the product. The return shipping address is as follows: Return Shipping Warehouse Address: By Mail Or In Store > Flat 6 Rolfe House East Crescent, London, United Kingdom, N11 3BD
2.4 Condition Assessment: Once we receive the returned product, we will inspect it to verify its eligibility for a refund. If the product meets the return criteria mentioned in section 1.2, we will proceed with the refund.
Refunds
3.1 Refund Process: If the returned product is eligible for a refund, we will process the refund to the original payment method within 14 working days.
3.2 Refund Amount: The refund will be issued for the purchase price paid for the returned product. Shipping charges, if applicable, are non-refundable.
Contact Us
If you have any questions or concerns regarding our Return Policy, please contact us at:
Email: Info@muscularfitness.co.uk
Address: Flat 6 Rolfe House East Crescent, London, United Kingdom, N11 3BD
Phone: +44 730 7353 506
By using our services or making a purchase, you acknowledge that you have read, understood, and agreed to this Return Policy.